![]() Business processes can be automated in Slack to make work simple, productive, flexible and pleasant. ![]() With these new pre-built integrations between Slack and Salesforce, every department - such as sales, service, and marketing - can collaborate in channels that unite teams and streamline workflows built around CRM data, giving them a single source of truth for their business and a single, shared view of the customer. Slack-First Customer 360 is the answer, with Slack as the hub that empowers everyone in an organisation to communicate, collaborate, and take action on information from across Salesforce and all the other business apps, systems, and partners they use.Īlso Read: Authentic Service is About Creating Value Nine out of 10 companies plan to combine remote and onsite work going forward, but only 33 per cent feel prepared to navigate this new hybrid work world. “This is just the beginning for the Slack-First Customer 360 – which will fundamentally reshape how work gets done by connecting employees, customers and partners and the apps they use on a single platform.” “Salesforce and Slack are creating the digital HQ to help every company adapt and get back to growth in this digital-first, work anywhere world,” said Bret Taylor, President and Chief Operating Officer of Salesforce. Salesforce recently announced new innovations that combine the power of Slack and Salesforce for teams to stay connected, productive, and get work done anywhere - with a single source of truth for their business. ![]() ![]()
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